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Press Release - Launch of the NEW Brand


Contact: Jason Kemsley, Director, Uptime

Uptime Solutions and Inbay Brands Become One

London, 28th March 2024 – Today marks a significant milestone for the MSP Outsourcing industry as Uptime Solutions and Inbay unveil a dynamic new brand that will enhance the Managed Service Provider (MSP) outsourcing market. Following the company merger in September 2023, the organic next step was the creation of a unified entity that will continue to build on the strong legacies of both companies.

Uptime Solutions, founded in 2010 with humble beginnings in a second bedroom, quickly rose to prominence as a global helpdesk provider for MSPs. Inbay, with its origins as a local computer store, underwent a similar trajectory to become a leading MSP provider. Now, leveraging their collective expertise and resources they become ONE central brand that promises unmatched service excellence.

“As individual brands, both Uptime and Inbay have delivered exceptional services for years. Following the merger, we are incredibly excited to unify our messaging and brand, taking us to the next chapter in our story” Jason Kemsley

The new brand offers a comprehensive suite of services designed to enhance and strengthen MSP operations. With offices spanning five continents and a dedicated team of over 150 professionals, the brand is well-positioned to meet the evolving needs of MSPs worldwide.

For media inquiries, please contact Liam Coombs at


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